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Monthly Service Plans
 
  No Contract 2+ Hour Monthly Contract
Billing Type Per hour, 1 hour minimum Per minute, no minimum
Travel Charge Travel time is charged No travel time charged
Response time 1-2 business days (Not Guaranteed) 1 business day (Guaranteed)
Phone Support Separate Charges Included in contract hours
Per Hour Charge $110 per hour $85 per hour

For all plans, additional hours are billed at our full rate and are billed in full hour increments.  Travel time, response time, and phone support are still guaranteed as stated in the plan’s contract.